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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Product quality
65
Produktqualität
65
Quality management
46
Qualitätsmanagement
46
Dienstleistungsqualität
31
Service quality
31
Customer satisfaction
17
Kundenzufriedenheit
17
quality
10
Consumer behaviour
9
Costs
9
Konsumentenverhalten
9
Kosten
9
Beziehungsmarketing
8
Relationship marketing
8
New product development
6
Produktentwicklung
6
quality management
6
Measurement
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Messung
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Standardisierung
5
Standardization
5
Taiwan
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Theorie
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Theory
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China
4
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3
Kano model
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3
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Performance-Messung
3
Restaurant industry
3
South Korea
3
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Dahlgaard, Jens Jörn
5
He, Zhen
3
Pires, António Ramos
2
Saraiva, Margarida
2
Shin, Wan Seon
2
Sun, Hongyi
2
Abebe, Birhanu Beshah
1
Adel, Riham
1
Alonso-Almeida, M. Mar
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Amritesh
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Asllani, Arben
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Augustyn, Marcjanna M.
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Behmer, Falk
1
Ben-Shlomo, Izhar
1
Bernardo, Merce
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Branca, Ana S.
1
Budyansky, Arkady
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Canfora, Maurizio
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Carlgren, Lisa
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Catalão-Lopes, Margarida
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Chang, Lawrence
1
Chang, Peng-Chan
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Chatterjee, Jayanta
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Chen, Cheng-Ta
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Chen, Chi-Kuang
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Chen, Hsin-i
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Chen, I-Shuo
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Chen, Jui-Kuei
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Chen, S. C.
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Chen, Yi-Fong
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Cheng, Ching-Chan
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Chiang, I-che
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Chien, Kang-Min
1
Chuang, Chun-Ling
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Chuang, Wang-Ching
1
Cociorva, Aliona
1
Coelho, Aida
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Coelho, Pedro S.
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
NBER working paper series
155
Working paper / National Bureau of Economic Research, Inc.
145
NBER Working Paper
140
International journal of production economics
114
International journal of production research
110
Discussion paper / Centre for Economic Policy Research
89
International journal of industrial organization
81
Economics letters
78
European journal of operational research : EJOR
75
American journal of agricultural economics
63
Management science : journal of the Institute for Operations Research and the Management Sciences
61
CESifo working papers
58
International journal of quality & reliability management
52
Journal of wine economics
50
Applied economics
48
Journal of retailing and consumer services
45
The journal of industrial economics
45
Journal of international economics
44
The Rand journal of economics
44
Journal of economics & management strategy : JEMS
43
The TQM journal : the international review of organizational improvement
43
International journal of productivity and quality management : IJPQM
42
Journal of economic behavior & organization : JEBO
41
Working paper
41
Journal of business research : JBR
39
Europäische Hochschulschriften / 5
38
Discussion paper
36
Food policy : economics planning and politics of food and agriculture
36
Journal of economics
35
SpringerLink / Bücher
35
Total quality management & business excellence
35
The American economic review
32
Economic modelling
31
CESifo Working Paper Series
30
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
30
European economic review : EER
29
International journal of hospitality management
29
The review of economics and statistics
29
European review of agricultural economics : ERAE
28
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ECONIS (ZBW)
65
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1
The impact of technological innovation on
product
quality
: the moderating role of firm size
Shi, Liangxing
;
Wang, Xiangyu
;
Sun, Hongyi
;
He, Zhen
- In:
Total quality management & business excellence : an …
29
(
2018
)
7
,
pp. 746-761
Persistent link: https://www.econbiz.de/10011883964
Saved in:
2
Research on
product
quality
control in Chinese online shopping : based on the uncertainty mitigating factors of
product
quality
Li, Bo
;
Wen, Decheng
;
Shi, Xiaodan
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 602-618
Persistent link: https://www.econbiz.de/10011305635
Saved in:
3
Feature fatigue analysis in product development
Wu, Mangxing
;
Wang, Liya
;
Long, Huijun
;
Li, Ming
- In:
Total quality management & business excellence : an …
26
(
2015
)
2
,
pp. 218-232
Persistent link: https://www.econbiz.de/10010477218
Saved in:
4
An examination of the effects of quality on customer loyalty : the automobile industry in Taiwan
Chang, Peng-Chan
;
Chuang, Chun-Ling
;
Chuang, Wang-Ching
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
2
,
pp. 203-217
Persistent link: https://www.econbiz.de/10010477220
Saved in:
5
Quality framework for credence-based informational services : applying Kano's method
Amritesh
;
Misra, Subhas C.
;
Chatterjee, Jayanta
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 116-147
Persistent link: https://www.econbiz.de/10011854044
Saved in:
6
How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
7
Increasing accuracy of the Kano model : a case study
Madzík, Peter
- In:
Total quality management & business excellence : an …
29
(
2018
)
4
,
pp. 387-409
Persistent link: https://www.econbiz.de/10011854065
Saved in:
8
Reliability-oriented quality control approach for production process based on RQR chain
He, Yihai
;
Gu, Changchao
;
He, Zhenzhen
;
Cui, Jiaming
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 652-672
Persistent link: https://www.econbiz.de/10011854125
Saved in:
9
A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
10
Design of extended warranty service in a dual supply channel
He, Zhen
;
Huang, Dali
;
He, Shuguang
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1089-1107
Persistent link: https://www.econbiz.de/10011918857
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