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Tourism management : research, policies, practice
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Tourist
misbehavior
: psychological closeness to fellow consumers and informal social control
Wan, Lisa C.
;
Hui, Michael K.
;
Qiu, Yao Chloe
- In:
Tourism management : research, policies, practice
83
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012417929
Saved in:
2
Effect of disruptive customer behaviors on others' overall service experience : an appraisal theory perspective
Cai, Ruiying
;
Lu, Lu
;
Gursoy, Dogan
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 330-344
Persistent link: https://www.econbiz.de/10011903532
Saved in:
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