Bhat, Dada Ab Rouf; Sharma, Vivek - In: Cogent Business & Management 8 (2021) 1, pp. 1-17
innovation-underlying dimensions, namely, technological innovation, organizational innovation and human capital innovation on … multidimensionality of service innovation in the hospitality industry. Perceptions of 400 hotel managers were used to explore the … accomplishes an excellent fit for data. Empirical results suggest that service innovation has an influential impact on market …