Kataike, Joanita; Aramyan, Lusine H.; Schmidt, Oliver; … - In: Supply Chain Management: An International Journal 24 (2019) 4, pp. 484-497
Purpose: Measuring chain performance which extends beyond supplier–buyer interface is of paramount importance in tracking and tracing the ineffectiveness and inefficiency of the entire chain. In response to chain inefficiencies, key performance indicators need to be assessed at different...