Prosocial compensation following a service failure : fulfilling an organization's ethical and philanthropic responsibilities
Year of publication: |
2020
|
---|---|
Authors: | Thomassen, Jean-Pierre ; Leliveld, Marijke C. ; Ahaus, Kees ; Walle, Steven van de |
Published in: |
Journal of business ethics : JBE. - Dordrecht : Springer, ISSN 1573-0697, ZDB-ID 1478688-6. - Vol. 162.2020, 1, p. 123-147
|
Subject: | Corporate philanthropy | Justice theory | Prosocial compensation | Service guarantee | Signaling theory | Wohltätigkeit | Charity | Dienstleistungsqualität | Service quality | Unternehmensethik | Business ethics | Corporate Social Responsibility | Corporate social responsibility | Soziales Verhalten | Social behaviour | Signalling | Gerechtigkeit | Justice |
-
Does empathy induce higher corporate prosocial behavior? : evidence from corporate giving
Chourou, Lamia, (2022)
-
Schons, Laura Marie, (2017)
-
Does engaging in data philanthropy impact business value?
George, Jordana J., (2023)
- More ...
-
An Implementation Framework for Public Service Charters: Results of a concept mapping study
Thomassen, Jean-Pierre, (2014)
-
An implementation framework for public service charters : results of a concept mapping study
Thomassen, Jean-Pierre, (2014)
-
Stiegert, Peer, (2021)
- More ...