Triggering a patient-driven service innovation to foster the service ecosystem well-being : a case study
Year of publication: |
2023
|
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Authors: | Megaro, Antonietta ; Carrubbo, Luca ; Polese, Francesco ; Sirianni, Carlo Alessandro |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 35.2023, 5, p. 1256-1274
|
Subject: | Artificial intelligence | Patient-driven innovation | Service ecosystem well-being | Service innovation archetypes | Transparency | Value co-creation factors | Innovation | Dienstleistungsinnovation | Service innovation | Dienstleistungssektor | Service industry | Dienstleistung | Services | Betriebliche Wertschöpfung | Value creation | Innovationsmanagement | Innovation management | Künstliche Intelligenz | Kundenintegration | Customer integration | Produktentwicklung | New product development |
Type of publication: | Article |
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Type of publication (narrower categories): | Konferenzbeitrag ; Conference paper ; Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.1108/TQM-02-2022-0072 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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